Cannacraft Medical Products Policy

At Cannacrft, we adhere to strict guidelines to ensure the safe and lawful distribution of our medicinal cannabis products. This policy outlines the terms for purchasing, using, and handling our products, which are regulated under Schedule E-1 of The Drugs and Cosmetics Rules, 1945.

1. Prescription Terms

  • Our products contain formulations made from cannabis leaf extracts, which require a valid prescription due to their Schedule E-1 classification. By law, these medications
  • A valid prescription is required for all oral medicinal products, and it serves as proof that the medicine will be taken under proper medical supervision.
  • The prescription you provide will be valid for 120 days from the date of issue. Afer this period, a new prescription will be required for any further purchases.
  • If you choose to consult a doctor facilitated by Cannacraft, please be aware that the doctor will share your health information, including your prescription, with us to assist in your purchase. This data will be handled in accordance with our Privacy Policy.
  • Note for Caregivers or Relatives:

If you are purchasing or consulting on behalf of a parent, the following conditions apply:

must be taken under the supervision of a registered medical practioner.

  • You must be authorized or closely related to the parent.
  • Be prepared to provide proof of your relationship or authorization when requested.
  • Ensure that the paeent's health condition is accurately disclosed during the consultation and obtain a prescription if the parent is unavailable.
  • Use Cannacraft's products exclusively for the parent's prescribed treatment, following the doctor's instructions and product labels.
  • Cannacraft is not responsible for incorrect product usage or unrelated health outcomes resulting from improper use.

2. General Terms

  • Cannacraft’s range of medicinal products is enriched with full-spectrum or broad-spectrum cannabis leaf-based formulations, which maintain the natural profile of the cannabis leaf, including cannabinoids such as THC, THCa, CBD, CBDa, CBG, and CBN, along with terpenes and other beneficial compounds.
  • These products offer the potential therapeutic benefits of the “entourage effect,” enhancing the overall efficacy
  • Please consult your healthcare provider about any possible interactions or complications before using any product.
  • Warning: Pregnant or breasteeding women should NOT use these products, as they may cause harm.
  • Use caution when consuming this medicine, as it may impair your ability to drive or operate machinery.
  • In case of any medical emergency, seek immediate medical atention

3. Information and Disclaimers

  • Any information provided on our website, including text, graphics, or images, is for educational and informational purposes only and is not intended to substitute professional medical advice, diagnosis, or treatment.
  • By using our website, you acknowledge that you have read and agree to our Terms and Conditions. Testimonials on our website reflect individual experiences and may not be representative of your results.
  • Cannacraft reserves the right to refuse or delay product dispatch at our discretion.

4. Prescription Verification and Dispatch

  • All orders will be shipped only afer verifying your prescription in accordance with accepted prescription standards
  • It may take up to 2-3 working days to dispatch your order upon successful verification of the prescription.

5. Payment Terms and Refund Policy

  • If you have purchased a medicinal product from our online store and do not receive a prescription following a consultation facilitated by Cannacraft, you will be eligible for a 100% refund or store credits valid for 1 year, which can be used across our store.
  • If you provide a prescription from an independent doctor that fails to meet our internal due diligence or verification process, we will issue store credits instead of a refund. These credits will have a 1-year validity and can be used storewide.

For any questions or concerns, please contact our customer support team at info@thecannacraft.com.